Western Australia
Wed 12 July 2017

Celebrating 30 years of Dial Before You Dig in WA: 1987-2017

A near-tragedy in Bibra Lake in 1984 led to the creation of the Perth One Call System, now known as Dial Before You Dig, which is celebrating its 30th anniversary this year.


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In the 1984 Bibra Lake incident, a bulldozer punctured a high pressure gas pipeline. This resulted in damage including the dozer, ripper, rail tracks, high tension electric towers, the gas pipeline and other infrastructure.  Very fortunately, the bulldozer operator survived without injury.

As a result of that incident, the DBYD WA Foundation Members – Telstra, SECWA (now ATCO Gas Australia and Western Power) and Water Corporation – created what was then known as the Perth One Call System.  Perth One Call became operational on 16 February 1987.  The Perth One Call System was then replicated across the country and is now a National organisation known as Dial Before You Dig.

Western Australia is celebrating 30 years of Dial Before You Dig or One Call services this year.  On Wednesday 21 June 2017 many of the Dial Before You Dig WA Members and Users along with former and current staff gathered together to celebrate this milestone.

Some key DBYD WA Milestones:
1984      Bibra Lake gas pipeline strike
1987      Perth OneCall centre established for metro area
1994      First non-Foundation Member
1998      Expanded coverage from metropolitan area to all of WA
2001      Change from Perth OneCall to Dial Before You Dig WA
2001      First Local Government Member
2007      Transition to National Call centre & online enquiry system
2010      First automated responses from WA Members
2011      Overhead assets provided via DBYD
2013      iPhone App released

DBYD WA continues to work closely with our Foundation Members to provide free awareness and plan reading sessions to our Members and Users.  These sessions assist with reinforcing the appropriate mindset to avoid asset damage and minimise harm to personnel, the community and the environment.  It is also a great opportunity to interact directly with the DBYD WA team and representatives from our Foundation Members and provide feedback on the service to enable DBYD to look for continuous improvement of our services.  Book your DBYD awareness session now by emailing the WA team at wa@1100.com.auBook Your FREE Awareness and Plan Reading Sessions Now!

Dial Before You Dig is a not for profit organisation that delivers a vital national community service to assist in preventing damage and disruption to the vast infrastructure assets around Australia. Dial Before You Dig creates a unique partnership with Australia’s infrastructure asset owner and acts as a single point of contact for you to receive information about the assets from our members. Safety is a fundamental aspect of any project and Dial Before You Dig is therefore the first point of call, that is: The Essential First Step.